Plate Refund

Plate Refund


About:
Plate Refund


ServiceArizona is an authorized service website for the Arizona Department of Transportation. You can conduct Arizona Motor Vehicle Division (MVD) business online, any time from a computer, tablet, or mobile device.

Services include:

  • Vehicle Registration Renewal
  • Driver License/Identification Card Replacement
  • Driver License Motor Vehicle Record
  • Restricted Use 3-Day Permit
  • View Personalized/Specialty Plates
  • Voter Registration

New: A full-featured online MVD experience is now available. To access the services above and more than 20 others, activate your account at AZ MVD NowAZ MVD Now. It’s fast, secure, and personalized for you.

Privacy and security are our highest priority. Below are some of the steps being taken for your protection:

  • All confidential records are kept locked inside an "electronic vault" protected by IBM's most advanced security technologies and among the most comprehensive security programs and services in the industry...the IBM Secureway (tm) line of products.
  • All ServiceArizona transactions convert to a secured mode, using encryption through secured socket layer (SSL), as soon as the customer clicks on the icon from the home page. All personal information is encrypted when sent from or received by the customer's computer.
  • Professional IBM security specialists have trained IBM's employees on security procedures. These procedures are checked and double-checked by both the Arizona Motor Vehicle Division and IBM's security experts on a regular basis.
  • IBM conducts audits of every security checkpoint several times a year. This includes a rigorous inspection of IBM technology, procedures, training and personnel.

For more information, contact IBM at servicearizona@clearlake.ibm.com.

NOTE: ServiceArizona does not collect or share data on Website users for marketing purposes.

The Plate Refund application allows Arizona motorists to:

  • View the available refundable fees for a license plate when the owner:
    • Sold/traded-in the vehicle
    • Transferred the vehicle to another person
    • Lease ended and vehicle returned
    • Vehicle totaled, destroyed or stolen
  • Submit a request for the plate refund.
Note: Once the plate refund request has been submitted, the vehicle is no longer registered and cannot be legally operated.

For information regarding plate and fee to owner, click here.

  • Enter the plate number and personal or company information
  • View refundable fees
  • Request plate refund
  • View and print/email confirmation
  • Complete an optional survey

Yes. A processing fee required by Arizona law of $12.00 is assessed and will be deducted from the available plate refund amount. Only the remaining credit will be refunded.

Note: In order to receive a plate refund, the available plate refund amount must be more than $12.00

The plate refund check will be issued to all owners on the Motor Vehicle Division record.

Yes. If you would like to submit a plate refund request by mail, please click here to view, complete, and print the Plate Credit Refund Request form.

No. However you may process your plate refund if a ServiceArizona Self-Service Work Station is available in the Motor Vehicle Division Office or it may be submitted by mail. Click here to view, complete, and print the Plate Credit Refund Request form.

Yes. You must enter an Arizona address where you would like the plate refund check to be mailed. This will not change your address with the Motor Vehicle Division.

If you have an out of state address, you must request the refund by mail. Click here to view, complete, and print the Plate Credit Refund Request form.

For online Plate Refund transactions, please allow up to 30 days to receive your plate refund check in the mail.

For Plate Refund requests submitted by mail to the ADOT-Refund Unit, please allow 3 to 6 weeks for processing.

A reprint of the Confirmation/Receipt for your online Plate Refund transaction can be obtained up to 14 days from the date of your online Plate Refund transaction. Click here here to reprint your confirmation/receipt.

An owner with an Arizona license plate can use Plate Refund under one of the following conditions:

  • Sold/traded-in the vehicle
  • Transferred the vehicle to another person
  • Lease ended and vehicle returned
  • Vehicle totaled, destroyed or stolen

  • Your Arizona license plate number
  • and
  • Your Arizona customer/driver license number and date of birth
  • or
  • Company number or Company name

Unused portions of the following fees will be refunded minus the $12.00 processing fee required by Arizona law:

  • Vehicle License Tax (VLT)
  • Commercial Registration Fee (CRF)
  • Weight Fee (WGT)
  • Motor Carrier Fee (MCF)

You will need to contact Unclaimed Property at 602.364.0380 or click here

ServiceArizona is available 7 days a week, 24 hours a day with the exception of the following time periods:

Transactions cannot be performed during the scheduled maintenance periods:

  • Between 11:50 PM and 12:10 AM daily; and
  • Between midnight and 2:00 AM each Sunday.

Please Contact MVDContact MVD by phone or email.